Terms and Conditions

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at points where personally identifiable information may be requested.

The Information We Collect

This notice applies to all information collected or submitted on the Miran Green Services Limited (M.G.S.L.) website @ www.miran-green-services-limited.co.uk. On some pages, you make requests, and register to receive materials. The types of personal information collected at these pages are:

Name
Email address
Phone number

The Way We Use Information

We use the information you provide about yourself when submitting a request only to complete that request. We do not share this information with outside parties except to the extent necessary to complete that request.

We use return email addresses and phone numbers to answer the email we receive. Such addresses and numbers are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive our newsletter as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the appropriate registration form fields. You can unsubscribe from our newsletter at any time and your information is always kept confidential.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Google Analytics Privacy Policy

Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Correspondence with M.G.S.L.

If you send us correspondence via e-mail, instant messenger, text message or facsimile, we retain such information in the records of your account. All correspondence with M.G.S.L. agents via telephone is recorded and stored in the records of your account. We will also retain customer service correspondence and other correspondence from M.G.S.L. to you for a period of six months. We retain these records in order to measure and improve our customer service, and to investigate potential fraud and violations of our User Agreement. We may, over time, delete these records as permitted by law.

We communicate with users on a regular basis via e-mail, telephone and instant messenger to provide requested services, and we also communicate via these media to resolve customer complaints. We use your e-mail address to confirm your opening of an account with M.G.S.L., to send information about important changes to our products and services, and to send notices and other disclosures required by law. Generally, users cannot opt out of these communications, but they will be primarily informational in nature rather than promotional. We will refrain from spamming your email address, mobile phone, or otherwise abusing the contact information you provide us.

User Correction of Inaccuracies in Personal Information

If Personal Information changes, or if you no longer desire our service, we provide a way for you to correct, update or remove your Personal Information. This can usually be done for you by e-mailing our customer support at contact-us@miran-green-services-limited.co.uk or by sending us a email via our Contact Us page with title Changes to Personal Information.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please use click here to use our contact us form and one of our agents will contact you back within 72h on receipt of your email.

Changes to This Policy

This policy may be revised over time as new features are added to M.G.S.L. service or as we incorporate suggestions from our customers. If we are going to use or disclose your personally identifiable information in a manner materially different from that stated at the time we collected the information, you will have a choice as to whether or not we use or disclose your information in this new manner. Any material changes will be effective only after we provide you by e-mail with at least 30 days’ notice of the amended Privacy Policy.

We will post the amended Privacy Policy prominently on our Web site www.miran-green-services-limited.co.uk, so that you can always review what information we gather, how we might use that information, and whether we will disclose it to anyone.

We hope this policy clarifies our procedures regarding your Personal Information. We will notify you by e-mail of any significant changes and obtain your “opt-in” consent to any significant new uses of your Personal Information, if it was collected from you prior to a significant change in this policy.